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美容院经营管理

美容院加盟店经营管理从了解顾客开始

发表时间:2019-10-21 11:03:11阅读次数:560

翡翠棋牌  MEIRONGXINGYEZISHANGSHIJIBASHINIANDAICHUANRUZHONGGUOYILAI,YINQIGUANGFANDESHICHANGXUQIULIANGERQUDEXUNMENGFAZHAN,BEIPUBIANRENWEISHIJIJUFAZHANQIANJINGDEBAOLIXINGYE,YEYINCIXINALEDALIANGZIJINTOURU。ZUOWEIYIFUWUGUKEZHISHANGDEMEIRONGXINGYE,ZAIMEIRONGYUANYUEKAIYUEDUO、MEIYESHICHANGJINGZHENGYUELAIYUEJILIEDEQINGKUANGXIA,MEIRONGYUANJIAMENGDIANJINGYINGZHEBIXUMEIYEDUISHICHANGJIFAZHANQUSHIYOUCHONGFENDEFENXIHELEJIE,ZHIDINGZHANLVEFAZHANMUBIAO,JIANLIYIGUKEWEIZHONGXINDEJINGYINGFAZHANTIXI,YILIZUMEIYESHICHANG。MEIRONGYUANJIAMENGDIANJINGYINGGUANLISHOUXIANCONGLEJIEGUKEKAISHI。


美容院前台

  

  一、了解顾客基本情况

  

翡翠棋牌  《SUNZIBINGFA》SHANGJIZAI:ZHIJIZHIBI,BAIZHANBAISHENG。ZHIYOUCHONGFENLEJIEGUKECAINENG“DUIZHENGXIAYAO”,ZHIDINGGENGJINGZHUNXIANGXIDEGUKEFUWUTIXIHEYINGXIAOFANGAN。LEJIEGUKESHOUXIANCONGGERENJIBENQINGKUANGKAISHI,BAOKUOGUKEXINGMING、SHENGRI、ZHIYE、JIATINGZHUZHIDENGJIBENXINXI,KEYITONGGUOJIANLIVIPGUKEDANGANDEXINGSHIHUOQUZHEIXIEJIBENXINXI。LEJIEYISHANGXINXISHIWEILEFANGBIANMEIRONGYUANJIAMENGDIANYOUZHENDUIXINGDEZHIDINGCHUGEXINGHUAYINGXIAOFANGAN,JIANLIGUKEYUMEIRONGYUANJIAMENGDIANZHIJIANDEYONGHUZHANXING,ZAIHUOQUXIANGGUANXINXISHIZHUYIFANGFASHOUDUAN,QIEJIGUOYUZHIBAIHEXIANGXI,YINQIGUKEFANGAN,ZAOCHENGSHIDEQIFANDEHOUGUO。

  

  二、了解顾客消费习惯及消费需求

  

  LEJIEGUKEDEXIAOFEIXIGUANHEXIAOFEIXUQIUYAOQIUMEIRONGYUANJIAMENGDIANGONGZUORENYUANYANGEJILUXINLAOGUKEMEICIJINDIANXIAOFEISHIDEXIAOFEISUQIU,BAOKUOXIHUANSHENMECHANPIN、MEIRONGXIANGMUDEXIAOFEIPINCI、XIAOFEILIDU、MEIRONGZHOUQI、XIAOFEISHIJIANDUANYIJIPIFUZHUANGKUANG,TONGGUOZHEIXIEJILUFENXIGUKEDEXIAOFEIXIGUANHEXIAOFEIXUQIU,YIBIANYUZAIGUKEXIACIDAODIANXIAOFEISHIANZHAOQIXUQIUHEXIHAO,GENGYOUZHENDUIXINGDETUIJIANXIANGYINGDEMEIRONGCHANPINJIXIANGMU、XIANGYINGDEHUODONGFANGAN,TIGAOGUKEDEMANYIDU,ZENGQIANGYONGHUZHANXING。


分析顾客习惯

  

  三、了解影响顾客消费决策的外在因素

  

  GUKEDEXINGGEAIHAO、XINGWEIXIGUAN、YINSHIXIGUANDENGDOUSHIYINGXIANGGUKEXIAOFEIJUECEDEWAIZAIYINSU,YINCILEJIEZHEIXIEYINSUDUIYUCUJINGUKEXIAOFEIZHIGUANZHONGYAO。BIRUXINGGENEIXIANGDEGUKEKENENGHUIGENGJIAMINGAN,MEIRONGSHIZAIFUWUGUKEDEGUOCHENGZHONGXUYAOZHUYIYANTANJUZHI,QIEWUTANJIGUKEYINSIHUOZHEWANXIAOGUODUDAOZHIGUKECHANSHENGBUHAODEFUWUTIYAN;YIXIEGUKEKENENGGENGPIANHAOYUQIWEIQINGXINDEMEIRONGCHANPIN,MEIRONGSHIJIUBUNENGZAITUIJIANQIWEISHAONONGYUDECHANPIN;DENGDENG。

  

  LEJIEGUKEDEXINGWEIXIGUANHEYINSHIXIGUAN,KEYIZHIDAOGUKEGENGDUOJIFUWENTIDEYUANYIN,CONGERGENGZHUNQUEDIFENXIHEJIEJUEGUKEDEJIFUWENTI,DACHENGGUKEMANYIDEXIAOGUO;TONGSHIHAINENGTONGGUODUIGUKEDEYINSHIHEXINGWEIXIGUANTICHUZHENDUIXINGDE、LINGRENBEIGANWENXINDEJIANKANGJIANYI,TIGAOGUKEDEFUWUTIYAN,YINGZAOLIANGHAODEXIAOFEIZHEKOUBEI。ZONGERYANZHI,LEJIEYINGXIANGGUKEXIAOFEIJUECEDEWAIZAIYINSUKEYIRANGMEIRONGSHIZAIFUWUGUKEDEGUOCHENGZHONGTOUQISUOHAO,CUJINJIAOLIU,LAJINYUGUKEZHIJIANDEGUANXI,TIGAOGUKEDEMANYIDU。


顾客交谈

  

  四、了解顾客变动情况

  

  GUKEBIANDONGQINGKUANGZHUYAOSHIZHIGUKEGONGZUODEBIANDONGYIJIJUZHUDIZHIDEBIANDONG,GONGZUOJIJUZHUDIZHIDEBIANDONGDUIGUKEJINMEIRONGYUANXIAOFEICHANSHENGZHIJIEYINGXIANG,LEJIEZHEIXIEBIANDONGQINGKUANGYOULIYUMEIRONGYUANSUIJIYINGBIAN,ZHAODAOGUKEXIAOFEIDEXUQIUDIANJIQIERUDIANJINXINGGOUTONGXIAOSHOU,LIUZHUGUKE,PEIYANGGUKEZHONGCHENGDU。




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